FAQ

With Secu, you can securely browse the internet by encrypting your traffic and hiding your IP address. This helps protect your data from hackers, government surveillance, and ISPs. You can also access content that’s restricted to certain regions, stay safe on public Wi-Fi, and maintain privacy while streaming or gaming.

No. Secu is a premium VPN service focused on speed, security, and privacy. However, new users may enjoy a limited free trial or a money-back guarantee depending on the plan and promotion available.

Your Secu subscription gives you:

• - Access to high-speed servers in multiple countries
• - Unlimited bandwidth
• - AES-256 encryption for strong security
• - Apps for all major platforms (Windows, macOS, iOS, Android, Linux)
• - 24/7 live chat support
• - Protection for multiple devices under one account

You can cancel your Secu subscription anytime by logging into your account dashboard, navigating to Billing > Subscription, and selecting Cancel Renewal. You’ll retain full access until the end of your current billing cycle.

No. Secu only offers monthly and yearly plans. Lifetime subscriptions are often unsustainable and can’t guarantee long-term server maintenance or security updates.

Secu prioritizes premium infrastructure, independent audits, top-tier encryption, and 24/7 live support. The higher cost reflects quality, consistent performance, and strong privacy guarantees — not just more servers.

Yes. You’ll receive an email notification before and after termination, whether it’s due to non-payment, expiration, or voluntary cancellation.

Secu maintains thousands of shared and dedicated IP addresses distributed across dozens of countries. This ensures reliable access to global content and minimizes IP blocking or throttling.

No. Secu follows a strict no-logs policy. It does not collect your browsing history, DNS queries, connection timestamps, or IP addresses. Independent audits verify this privacy commitment.

Absolutely. Secu uses AES-256 encryption, Secure DNS, and VPN protocols like OpenVPN and WireGuard. Combined with a kill switch and leak protection, it keeps your connection private and secure.

Secu stands out for its:

• - Proven no-logs policy
• - Consistent high-speed performance
• - Trusted security audits
• - Intuitive apps for all devices
• - Responsive customer support
• It’s ideal for users who want both security and reliability.

You can read the full Terms of Service on the official Secu website under the Legal or Support section. It explains your rights, responsibilities, and how Secu protects your privacy.

Visit secu.com/login, enter your email and password, or use your activation code if applicable. You can manage your devices, subscriptions, and download links from your dashboard.

Download the appropriate app for your platform (Windows, macOS, Android, iOS, or Linux) from the Secu website. Follow the installation wizard, sign in, and click Connect to start using the VPN.

Auto-updates may be disabled in your system settings or due to restricted admin permissions. You can manually update by downloading the latest version from secu.com/download.

Notification settings may be turned off. Enable update alerts in your Settings > Notifications menu or subscribe to Secu’s update emails.

The location picker lets you select which country or city’s server you want to connect to. This feature allows you to access region-specific content or optimize your connection speed.

No. Secu never throttles or limits your bandwidth. However, actual speeds can vary based on network congestion, server distance, and your ISP.